FAQs

Yes, with notice. Quick tasks are non-refundable once started. For monthly clients, cancellation or pausing requires 7 days’ notice before your renewal date.

No. We offer hourly services as well as monthly support plans—you choose what fits best.

Yes—confidentiality is part of every client contract. If you need a custom NDA signed, just let us know.

Yes— we are familiar with numerous digital workplace platforms and services. Let us know what you use.

Yes — onsite work may be possible within a reasonable distance of Knox County, Ky. If that's something you're looking for, we can absolutely discuss it during our initial conversation to determine what's needed and how we can best support you.

Pricing depends on the task and timeline. We’re happy to send a quote once we know more about your needs.

We accept online payments through invoice—credit, debit, or mailed check. For retainer clients, monthly billing is automated.

Our schedules are flexible and project-based. That means we’re available as needed to meet deadlines and keep your business moving, whether that’s during the day, evening, or weekend.